Compliance & Customer Assurance

At PurpleZ, transparency, clarity, and security are top priorities. This page outlines the essential policies and business practices that ensure your experience with us is safe, clear, and fully compliant with Stripe, Visa, Mastercard, and other card network standards.

What We Offer

We are a full-service marketing agency offering services including:

• Social Media Management 
• Paid Advertising (Google Ads, Meta Ads, etc.) 
• Content Creation (Photo, Video, Graphics) 
• SEO & Website Optimization 
• Strategy & Analytics 
• Email & SMS Campaigns 

All services are clearly outlined with detailed descriptions on our Services page.

Pricing & Currency

All prices listed on our website and in client agreements are in USD (United States Dollars).

Contact Information

You can reach us through the following methods:

• Email: info@purplez.com 
• Phone: 800.213.7303 
• Live Chat: Available on the bottom right corner of this page during business hours. 
• Office Hours: Monday–Friday, 9AM–5PM PST 

Fulfillment Policies

Refund Policy
Refunds are reviewed on a case-by-case basis depending on the nature of the project. Due to the digital and custom nature of our services, partial or full refunds may be limited.

Cancellation Policy
Ongoing service agreements can be canceled with a 30-day written notice. Project-based contracts include cancellation terms within each agreement.

Delivery Policy
Timelines are outlined in your service agreement. You’ll receive deliverables via cloud storage or project management platforms we use (e.g., Google Drive, One Drive, Asana, Notion).

Legal & Export Restrictions

Our services are only available to businesses and individuals legally allowed to engage in commercial activities within the United States and Canada. We do not offer services for industries restricted by Stripe or the card networks (e.g., gambling, adult content, etc.).

Privacy Policy

We take your privacy seriously. Please refer to our full Privacy Policy to understand how we collect, use, and protect your information.

Business Address

2372 Morse Ave, Suite 389

Irvine, CA 92614

Promotions & Trials

All promotions will clearly state terms including duration, eligibility, and any limitations. Promotions must be claimed before the expiration date and are non-transferable.

Security & Payment Information

All transactions on our site are secured via HTTPS and are PCI compliant. We do not store any customer credit card information on our servers. Payments are processed securely through Stripe.

Accepted Payment Methods

We accept the following forms of payment:

• Credit Cards (Visa, Mastercard, American Express, Discover) 
• ACH Bank Transfers 
• Direct Deposit 
• Checks 

For billing questions or custom payment arrangements, please contact us at billing@purplez.com or call (800) 213-7303.